The Art of Connecting: How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone

Type
Book
ISBN 10
0814431860 
ISBN 13
9780814431863 
Category
Unknown  [ Browse Items ]
Publication Year
2006 
Publisher
AMACOM 
Pages
240 
Description
In an increasingly diverse workplace, it's more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities. The Art of Connecting reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences. The authors also explain how the most skillful connectors are able to shift perspectives -- to see a situation from three points of view: "me," "you," and "them." All of the principles and strategies are brought to life through absorbing examples and scenarios, plus engaging descriptions of "masters of connection" -- like famed National Public Radio interviewer Terry Gross -- doing what they do. There is always a bridge. The Art of Connecting shows how to find it -- every time. - from Amzon 
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